SalesMail Help & Ideas
Mobile App: Upload videos recorded on your phone to share & track via SalesMail
Note: Make sure your SalesMail app is updated to access this new feature! The SalesMail mobile app now enables you to upload videos from your phone that are between 5 seconds and 6 minutes long into your SalesMail account. Then you can share and ...
Portal update 4/24/24: You can now upload iPhone video files into your SalesMail account
Did you record a video directly on your phone and now want to turn it into a SalesMail? Now you can upload .mp4 and .mov videos up to 6 minutes in duration! Here's how: 1. Open the SalesMail Portal https://portal.mysalesmail.com from a web browser on ...
Announcement: Leaderboard Legends Contest Winners!
Thank you to all of the awesome SalesMailers who participated in the Leaderboard Legends contest! SalesMail usage was on ??? over the past several weeks and the competition was fierce! We selected 5 lucky, random winners who made their way to the ...
Portal update: Sharing SalesMail videos via your CRM just got easier
4/10/2024 Yardi, Entrata, Knock, Salesforce, WelcomeHome, Aline, Enquire, Sherpa, and Zoho users now have a custom share button and SalesMail templates in their SalesMail Desktop Portal, making it easier than ever to share videos via their CRM! If ...
How to Free Up Storage Space on Your Device
Running out of storage space on your phone can be frustrating and can cause apps, including SalesMail, to crash or not perform properly. When you log into your SalesMail mobile app, SalesMail will display a warning if you have 4 GB or less available ...
April 2024: New Portal Features!
Check out this video overview of your new SalesMail Portal features including a My Org and Global Leaderboard, your SalesMail Rank based on all time views, the Total Engagement Score, and Shares tracking! Be sure to hit the full screen icon in the ...
Achievements: SalesMail Leaderboard
We are excited to announce the launch of the SalesMail Leaderboard. This innovative feature is designed to show how you stack up against your peers within your organization and across the entire SalesMail platform. Whether you're focused on achieving ...
Sending SalesMail videos with Knock CRM
SalesMail videos can be included in messages you send from Knock CRM to individual prospects and residents. First log into your SalesMail Portal and go to 'My Results' on the left hand menu. Click the envelope to the right of the video you want to ...
Sending SalesMail with HubSpot
SalesMail videos can be included in messages you send from HubSpot. Here are the instructions to add a video to a regular email in HubSpot, but similar steps can be followed to add SalesMail videos to marketing emails in HubSpot as well. In HubSpot, ...
Add SalesMail video to Knock AI Email responses for maximum impact!
Knock AI Email enables properties to configure personalized, automated recommendations based on what prospects mention when they reach out. These automated recommendations become exponentially more impactful when SalesMail videos are embedded in the ...
NEW on SalesMail mobile: Conveniently choose CTA button from your library!
Update your SalesMail app for the latest features, including a convenient new option to choose from your CTA Library when adding a Call To Action button to your video! What is a CTA? A Call To Action (CTA) button is a custom button you can add ...
SalesMail for New Construction
Video is a game-changer for new construction projects. From showcasing initial designs to capturing construction milestones, video can truly bring your vision to life in a dynamic way. Think about it: How often do we rely solely on static images or ...
Special Effects for Mac Users in SalesMail Desktop Portal
Did you know that your Mac may have special video effect features that you can take advantage of when using the SalesMail Desktop Portal to record you SalesMail videos? Check out this Apple support article about some really cool video features ...
Does your automated web inquiry response look like this?
Here is what the typical auto-response email to a web inquiry into a community looks like: From: sd@anytown.com Date: Tue, Feb 21, 2024 at 10:52 AM Subject: Re: Prospect Information Request To: <prospect@gmail.com> Thank you for your interest in ...
Achievements: SalesMail Rank
SalesMail is all about getting views and making memorable connections. Now SalesMailers have an easy way to keep track of, and aim for even more views! The SalesMail Rank panel on your SalesMail Dashboard displays your total all time views on all ...
Get more views!
SalesMail is all about getting views and making memorable connections! So how do you get more views? Here are a few tips: 1. Make the first three seconds of your video interesting! Move, wave, smile, show a sign, stand in front of something ...
Share and vote for new SalesMail feature ideas!
Ideas from SalesMailers like you have helped shape our product into what it is today. Do you want to help determine the new features we add in the future? We set up an easy way to share your product ideas/wishes and vote on ideas that other ...
NEW: Brand Selector for SalesMailers who represent various communities/brands!
Many SalesMailers need to represent various communities/brands - whether they are a corporate or regional sales specialist, an internet specialist, or maybe they are stepping in to help out with another community. We wanted to make it as easy as ...
Update your SalesMail app for latest features!
Is your SalesMail app up to date so that you know you have the latest and greatest features? Scroll down for how to check on your iPhone or Android device! Latest release: 5/15/2024 - iOS SalesMail 1.54 b630 / Android SalesMail 1.54 b623 Upload files ...
SalesMail WelcomeHome Integration
There are two ways WelcomeHome users can send emails with SalesMail videos and have it documented as an activity in WelcomeHome. Using the SalesMail Desktop portal (https://portal.mysalesmail.com): Create an email draft (one-on-one or bulk) in ...
SalesMail Face Off Challenge! 9/15 - 9/30
Although we’d love to see your smiling face in SalesMail videos and encourage you to show it, this contest focuses on videos you can record without being on camera. Simply record any of the following types of SalesMail videos (with or without your ...
SalesMail for Multifamily
Incorporating video messaging into the multifamily resident lifecycle offers property management teams a way to build a personal and human connection with residents, stand out from the competition, and drive better results. This article provides many ...
Upload .mp4 or .mov videos into your account to share via SalesMail
The SalesMail Desktop Portal (https://portal.mysalesmail.com) now allows the upload of .mp4 or .mov video files up to 6 minutes in duration, so that they can be shared via SalesMail to take advantage of SalesMail's features such as: Branding ...
SalesMail Features - QR Codes and CTA Library
Click here to learn about SalesMail QR Codes Click here to learn about the Call To Action (CTA) Library
CTA Library stores your Call To Action buttons for easy access
If you aren't familiar with SalesMail Call-To-Action (CTA) buttons, start here. The CTA Library in the SalesMail Desktop Portal is a place to store frequently used CTA button templates so that you can easily choose from them when you you want to add ...
QR Codes for SalesMail Videos
NEW: SalesMail QR Pro - Unlimited, editable, trackable QR codes for videos, URLs, and more! When we saw how popular the QR code feature added to SalesMail in June was, we knew it was time to step up our QR code game and add some big new features in a ...
Decrease no show rate for job interviews
We keep hearing how hard it is to get people to show up for job interviews. However, one of our clients increased their show rate for job interviews by 85% using SalesMail to send quick video messages to remind candidates of their interview day and ...
New Look & Feel for Favorites
We refreshed the look and feel of your Favorites tab in the latest version of SalesMail! Check it out below:
New SalesMail User? Get Started Here!
Welcome to SalesMail! You can now use SalesMail to quickly and easily send video messages via text, email, CRM, or social to build stronger relationships and create memorable experiences with the audiences that matter most to you. Here is how to get ...
Have a feature request or product idea?
Have a feature request or product idea? Email our product team at product@heartlegacy.com. We'd love to hear about it!
Sharing SalesMail Videos on Social
SalesMail videos can easily be shared on social media sites such as LinkedIn and Facebook. Here are examples of SalesMail video topics you can record and post on social: Promote an upcoming event Invite people to visit your community/business Talk ...
Pro Tips on Texting Prospects with Video
Text messaging is a widely preferred communication method, and more text interactions are occurring between consumers and businesses every day. We are sure you have found many prospects who prefer to communicate via text. Here are some best practices ...
Group SalesMail Training Available Every Thursday @ 1pm Central
In addition to your option to schedule SalesMail training directly with your Client Success Specialist, we also have weekly group SalesMail training sessions lead by our Director of Onboarding and Training, Brian Keech! He will walk through the ...
Tips for Apartment Tours using SalesMail
Ready to record an awesome apartment tour that your recipients will want to watch over and over again. Let them fall in love with the apartment through video, and share it with other friends and family! Let's get started. Please read this entire ...
SalesMail Favorites Contest Winners!
Congratulations to the winners of our 2023 SalesMail Favorites Contest! We challenged our users to create Favorite videos in the SalesMail app that they can use again and again to meet their goals in 2023 and beyond. Thank you to all of you who ...
Sharing SalesMail using Mailchimp
Here are instructions on how to share a SalesMail video using Mailchimp: Log into the SalesMail Desktop Portal at https://portal.mysalesmail.com Go to ‘My Results’ and click the green envelope next to the video you want to use. Scroll down and select ...
SalesMail Desktop Portal will not load or save videos.
If you received an error about your time settings on your computer, if you don't see any data/videos on the Dashboard, Activity Feed, My Results, Team Results and/or if you cannot save a video recorded using the SalesMail Desktop Portal, there is a ...
The audio and video are out of sync on SalesMail recorded using SalesMail Desktop Portal.
When recording a video using the SalesMail Desktop Portal, the audio and video can be out of sync on playback if separate microphone and camera sources are being used (hint: using a separate Bluetooth mic is usually the culprit). Before recording ...
Stay Top of Mind and Increase Referrals with SalesMail
Check out this quick video on how to stay top of mind with your referral partners/sources and get more referrals! Also, scroll down below the video for a list of video ideas/topics to send to referral partners. Gifting - Record a video to let your ...
Three ways to use SalesMail to increase lead-to-tour conversion
Make your community (and yourself) stand out from the very beginning of the sales process by using SalesMail to increase your lead-to-tour conversion rate! Watch the video above to learn how.
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