SalesMail for Move In Coordinators

SalesMail for Move In Coordinators

Make every move-in smoother, more personal, and less stressful using the power of video.

Families are trusting you with one of life’s biggest transitions. A friendly face and clear communication go a long way. SalesMail helps you connect on a human level—quickly and easily.

Top 5 Ways to Use SalesMail

1. Welcome Videos for New Residents & Families - Send a short video introducing yourself and letting families know what to expect. This builds trust early and puts anxious minds at ease.   "Hi, I’m [Your Name], and I’ll be your move-in coordinator! I’m here to make this transition as smooth as possible."

2. Pre-Move-In Reminders - Instead of long emails or playing phone tag, record a quick video confirming dates, times, and anything the family needs to bring.
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3. Introduce Key Team Members - Create short clips introducing important staff (nurses, directors, caregivers) so families feel more comfortable on move-in day.
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4. Preview the Apartment or Setup Progress - Show families the room as it's being prepared. Highlight cleanliness, decorations, or accommodations made for their loved one.
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5. Post-Move-In Follow-Up - Check in the next day with a thank-you video and update: "Your loved one had a great first day! Everyone is happy to have them here."

Bonus Tips:

  1. Use your phone—it’s fast and personal!
  2. Keep it under 60 seconds for quick viewing
  3. Smile and be yourself—that’s what matters most

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