Have you noticed that when you paste a SalesMail into Outlook, your company logo is no longer centered and your contact info is in black font rather than your company's colors? If so, you probably had a recent update to your Microsoft Office Suite, in which Microsoft changed the default setting for pasting to "Merge Formatting".
There are two options to paste your SalesMail and keep source formatting so it looks just right.
First, when you go to paste a SalesMail into an email draft in Outlook - simply right-click within the email draft and select the the "Keep Source Formatting" option as shown below. This will paste your SalesMail and keep everything looking exactly as it should.
If you don't want to remember to right-click and select 'Keep Source Formatting' each time, you can change your default Microsoft Office settings back to "Keep Source Formatting" rather than "Merge Formatting".
1. In Outlook, go to File -> Options -> Mail.
2. Click on 'Editor Options' on the right.

3. Select the 'Advanced' menu option:
4. Scroll down to the 'Cut, copy, and paste' section and change the 'Pasting from other programs' setting to 'Keep Source Formatting' as shown below.
5. Press 'Ok' to Save.
Related Articles
How to send SalesMail messages using Constant Contact email campaign
To send a SalesMail from within a Constant Contact email campaign: From the SalesMail web portal Share screen, select 'Copy Full HTML' to get the appropriate code on your clipboard. Within Constant Contact select 'Campaigns' from the top menu and ...
Add a SalesMail video to out-of-office reply in Outlook
To add a SalesMail video to an out-of-office reply in Outlook, use the web version of Outlook (https://outlook.live.com) since the native Outlook application only allows plain text auto-replies. Using the SalesMail Desktop Portal, log in and go to ...
NEW SalesMail Features: Clone & Share, holiday filters ❄️, Click-to-Call CTAs, and more!
We’re excited to announce a host of new SalesMail features designed to improve your experience and performance! The new Clone and Share feature allows you to duplicate videos for separate tracking and analytics, giving you greater visibility into who ...
Add SalesMail video to marketing, bulk, CRM, and auto-reply emails
Did you know you can add a SalesMail video to emails/texts sent through your CRM, marketing automation tools, marketing/bulk emails, or or auto-responders (e.g. lead/inquiry form response)? This provides a powerful and memorable touch to your ...
💚 Your Help Center Just Got a SalesMail Glow-Up 💚
Your Help Center just got a makeover. It’s now rocking SalesMail green! We’re unifying everything under one brand so it’s easy to spot, easy to use, and unmistakably us. One color, one brand, zero confusion… and plenty of video magic. ?✨