Gray box on bottom of Preferences page in SalesMail mobile app
If you see a gray box at the bottom of the Preferences page in your SalesMail app, please uninstall the app and then reinstall it. This will resolve the issue.
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SalesMail link shows up in To box when sharing via text on older iPhone
On rare occasion, we have seen the SalesMail video link get pasted into the To box instead of the text message body when a SalesMailer hit 'Send Message' to share via text on an iPhone (like below). This seems to be a phone glitch on older iPhones ...
Get SalesMail Certified and become a SalesMail Expert
We’re excited to recognize the achievements of our awesome SalesMailers through our SalesMail Certification Program! Certified users receive a digital badge you can share on LinkedIn, in your email signature, or on social media. There are three ...
How do I download or update the SalesMail mobile app?
Go to the Google Play Store (for Android users) or App Store (for iPhone users) and search for SalesMail to download or update the SalesMail mobile app. The desktop version of SalesMail is https://portal.mysalesmail.com. Any videos you record using ...
SalesMail Portal: How to Share a Video (4 min.)
Click the icon at the bottom right of the video to watch in full screen. 1. Log into the SalesMail Desktop Portal using your work email and the same password you use in the SalesMail mobile app. 2. Click the 'My Videos' option on the left. 3. Find ...
Lens Preferences for Beauty Filter and Virtual Background
Most SalesMail lenses will automatically use your preferences for beauty filter on/off and virtual background. Here is how to set your preferences: SalesMail Portal Set your preferences in the Lens Settings on the Record page by clicking the gear ...