Important HeartLegacy Family Network, Remy, and RemyGo Updates for Clients with a HeartLegacy Marketing Package from prior to 2020

Important HeartLegacy Family Network, Remy, and RemyGo Updates for Clients with a HeartLegacy Marketing Package from prior to 2020

Here are three updates for HeartLegacy clients who have a Marketing Package that includes professionally edited videos.  These updates do not apply to SalesMail-only clients. 

RemyGo Users - Be sure you update your RemyGo app in the App Store or Google Play Store (or you can keep using Hightail)!  Previous versions of RemyGo will cease to work after 2/15/24 until you update your app.  

Remy (the original iPad Remy application) - The original Remy app from 2018 is being replaced by the all new RemyGo - a faster, easier solution that gives you more control over your content.  The original Remy application is no longer available in the App Store or Google Play.  HeartLegacy clients who submit content for professionally edited videos should download and use the RemyGo app (available in the App Store for your iPad or iPhone, or in the Google Play Store for your Android mobile device) or use Hightail to send content to HeartLegacy.  

HeartLegacy (the family app/network) -  The HeartLegacy app and family network website were originally developed as a way for family members and residents to share photos and videos with each other.  As communications and social media have evolved since 2018, it has become more common to share content directly via email, text, or mainstream social media.  This has resulted in almost zero usage on the HeartLegacy family network in the past two years.  As of 2/15/2024, the HeartLegacy family app will no longer available in the App Store or Google Play Store and the web version will no longer available.  Content from this legacy system has been saved, and the user.heartlegacy.com website will direct family members on how to request a copy of the content from HeartLegacy.  
    • Related Articles

    • RemyGo Basics

      We designed RemyGo with simplicity, speed, and convenience in mind. Simply take photos and videos with your phone's regular camera app (so that you have copies of that content to use for other purposes) and then use RemyGo to choose which photos and ...
    • New RemyGo Update - Easier to see Upload Success/Failure notifications!

      We’re excited to share a new RemyGo update designed to reduce frustration and make uploads easier to understand. Update your RemyGo app in the App Store or Google Play to 1.8.5 to see the changes! In past versions, some users missed important ...
    • Easy Marketing Video Option - Submit photos for a Thanksgiving Holidaygram!

      Need a cute, easy video option for your November HeartLegacy video? Submit photos for cute, fun, animated Holidaygram that family members will love to see! Simply send 10 - 20 PHOTOS ONLY to HeartLegacy using RemyGo or Hightail (Hightail is an easy ...
    • Marketing Videos - Voiceover adds variety and depth to your video portfolio!

      Adding voiceover to your marketing videos adds variety and depth to your video portfolio and helps tell your story and educate viewers. Voiceover can deliver personal stories, describe an experience, educate, and give additional context. In this ...
    • ‼️ Always keep your SalesMail app up-to-date. Here's why...

      Why Updating Matters Keeping your SalesMail app up to date ensures you always have: The latest features – Enjoy new tools and improvements as soon as they’re released. Better performance – Updates often include speed enhancements and bug fixes. ...