Pre-Tour Reminder Video Example

Pre-Tour Reminder Video Example

Pre-tour reminder videos reduce no-shows up to 60%!  Let that sink in.  A simple "what to expect" message along with any helpful directions or parking information, can ease nerves, boost attendance, and show your prospect you get it.  In fact, this is an evergreen video you can record once and send before every tour.   Here is a sample video for inspiration, and some follow up steps to help you record your own.

Sample Video (for inspiration—not to memorize!)


 "Hi, I’m ________from Anytown Senior Living, here with a quick tour reminder!

We're looking forward to welcoming you for your upcoming tour and giving you a feel for what life is like here at our community.  

We are located right past the library and you can park in the front part of the lot and come on in.  We will be waiting for you!

Below you'll find my contact information in case anything comes up before your visit.

Until we meet, feel free to explore our website by clicking the logo above, you'll find helpful info about amenities, lifestyle, and more.

Can't wait to connect with you in person!  Bye for now."



🖊️ Now It's Your Turn

Jot down a few quick bullet points on what you want to include in your pre-tour reminder. It’ll give you a helpful reference without making you sound stiff or scripted.
  • Greeting & Your Name

  • Important points
    → Ex: “Park on the South side of the building.”

  • What to do next:
    → Ex: “Click logo above to explore our website.”

  • Closing:
    → Ex: “Can’t wait to meet you in person.  See you soon!”

✅ Final Reminders:

  • Be yourself—friendly, helpful, and upbeat

  • It’s OK to glance at your notes, but speak from the heart and avoid reading straight from a script. 

  • It’s totally fine to make small mistakes—those little imperfections actually make you sound more real and relatable.  

  • Aim for 30–45 seconds max


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