Why won't SalesMail preview show up when I am using the desktop version of SalesMail?
When you are creating or re-sending a SalesMail from your desktop and the process never shows your SalesMail preview, these are a good indication of something blocking communication to our website. There are a few things to look at to correct this.
1. Make sure you are on the latest version of Chrome web browser
*You may need assistance from your IT\network person for the next two items.
2. Check that your virus scanner and web filtering software is allowing access to our sites below
mysalesmail.com
portal.mysalesmail.com
salesmail.app
salesmail.com
heartlegacy.com
s3.us-east-1.amazonaws.com
3. Add the following domains to your email whitelist
sm.chat
heartlegacy.com
salesmail.app
salesmail.com
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